BILL FLAIG And TOM CARTER: Big Tech’s Credibility Crisis Finally Catching Up

For years, conservatives have warned that America’s largest social media companies were not simply running platforms. They were shaping public discourse, suppressing certain viewpoints, and exercising a level of cultural power unmatched by any other private industry.

Those concerns were routinely dismissed as partisan grievance or political theater.

But a recent jury verdict finding Meta and YouTube negligent for harms caused to a young user makes clear that the problem with Big Tech goes far beyond bias. It points to something deeper and far more troubling: a pattern of behavior defined by denial, concealment, and a belief that accountability is for other people.

The details of the case matter. But the pattern matters more.

During the trial, evidence revealed internal warnings, known risks, and executives who continued to publicly insist their platforms were safe even as concerns mounted. That posture should sound familiar. It mirrors exactly how these same companies have responded when conservatives raised concerns about shadow-banning, algorithmic throttling, and selective enforcement of content rules.

The response was always the same. Deny. Deflect. Dismiss. (RELATED: Trump Admin’s Visa Crackdown Making It Harder For Foreigners To Take American Tech Jobs)

Big Tech leaders insisted their systems were neutral. Their motives were pure. Their critics were misinformed.

Now a jury has called that bluff.

This is not an argument against profitability. American companies should innovate, grow, and maximize value for their shareholders. That is the foundation of a healthy free market.

But markets only function properly when participants operate honestly and transparently.

And that is where Big Tech has consistently fallen short.

The negligence verdict exposes a deeper contradiction at the core of how these companies present themselves. They claim to be guardians of safety and trust, yet evidence showed they continued refining features that increased compulsive use among minors. They claim to support open expression, yet many users, particularly conservatives, have seen their reach quietly limited by opaque algorithms. They claim neutrality, yet their internal decision-making often reflects the worldview of a narrow and insular leadership class.

The issue is not that these companies lean left.

The issue is that they lean unaccountable.

For years, they have wanted it both ways. They claim the protections of neutral platforms while exercising the power of publishers. They present themselves as passive conduits while actively curating, amplifying, and suppressing content at a massive scale.

And when confronted, they fall back on carefully worded denials and legal shields.

That model is now under pressure.

This verdict does not mean Silicon Valley’s business model is collapsing. Nor should it. Innovation and growth are not the enemy. But it does mean that the era of automatic deference is ending.

Investors, parents, and policymakers are beginning to ask harder questions.

Not about whether these companies should succeed, but about whether they are operating in good faith.

That distinction matters.

Because accountability is not regulation. It is the responsibility of all.

It is the expectation that if a company knows about risks, it addresses them honestly. If it makes public claims, those claims align with internal reality. And if it exercises enormous influence over public discourse, it does so transparently, not behind a black box.

Big Tech has spent years insisting that they trust them, their systems work, and their intentions are good.

That trust is now eroding.

And they have no one to blame but themselves.

The American public is not demanding that these companies be smaller, weaker, or less profitable. What they are demanding is something far simpler.

Tell the truth. Play it straight. And stop pretending you are something you are not.

Because in the end, the biggest risk to Big Tech is not regulation.

It is the collapse of credibility.

Bill Flaig is the CEO and Tom Carter is the President of The American Conservative Values ETF (ACVF) an actively managed, diversified large-cap ETF traded on the NYSE with over $140MM in AUM (Assets under Management). Learn more at www.investconservative.com

The views and opinions expressed in this commentary are those of the author and do not reflect the official position of the Daily Caller News Foundation.

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