The National Audit Office has published a bombshell report which reveals 98% of homes with external wall insulation installed under the government’s own Energy Company Obligation (ECO) now require urgent repair work to mend “major issues” that will lead to damp and mould. Thousands of homes are affected...
- 98% of homes with external wall insulation installed under the government’s ECO scheme require work to correct major issues that will cause problems such as damp and mould.
- DESNZ’s consumer protection system, which was set up in 2021, did not alert it to significant issues with the quality of installations until late 2024.
- The NAO recommends that DESNZ sets out how and when affected households can have faulty installations repaired, and reforms the consumer protection system.”
It is a withering review, citing “poor-quality installations, weak government oversight and inadequate audit and monitoring” for the failure. The NAO estimates around 23,000 homes with external insulation will now have issues that need fixing. A masterclass in Whitehall buffoonery. Read the full report here…