Violent Chipotle Brawl Caught on Video, Police Investigating in Connecticut [WATCH]

A violent confrontation between customers and employees at a Chipotle restaurant in Connecticut has prompted a police investigation after video of the incident circulated online over the weekend, as reported by The New York Post.

The altercation occurred Saturday at the Chipotle location on New Britain Avenue in West Hartford, according to WFSB.

Video footage from inside the fast-casual restaurant shows a chaotic brawl involving multiple customers and several Chipotle workers as other patrons watched.

Violent caught-on-video brawl between customers and Connecticut Chipotle workers sparks police investigation https://t.co/m83c5Z1nTf pic.twitter.com/iOMWbgcaGQ

— New York Post (@nypost) December 19, 2025

The video appears to begin with a customer standing at the register, throwing an unknown object at a Chipotle employee.

The action immediately escalated into a physical fight that quickly spread behind the counter.

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One employee is seen attempting to retaliate by picking up an item from the counter and trying to throw it back at the customer, but that effort is blocked as other workers rush in.

The customer then moves behind the counter, shoving employees out of the way and pushing one worker to the ground.

At the same time, a separate fight breaks out between the customer’s female companion and a female Chipotle employee. The two women are shown trading punches as another employee attempts to intervene and separate them.

The footage also shows an employee grabbing a man from behind in a bear hug in an effort to restrain him. Despite being held, the man appears to land several punches on a Chipotle worker.

Meanwhile, the female customer is seen standing over an employee who has fallen behind the counter, as another worker attempts to step in. The video ends with the two women pulling each other’s hair amid the ongoing struggle.

Customers vs. Employees brawl breaks out at a West Hartford, Connecticut Chipotle
pic.twitter.com/k4Ta3QiIEk

— Daily Loud (@DailyLoud) December 18, 2025

Authorities have not released details about what initially led to the confrontation. The West Hartford Police Department confirmed that it is investigating the incident, but said no arrests have been made so far.

Chipotle addressed the incident in a statement provided to CT Insider.

“At Chipotle, the health and safety of our employees and our guests is our highest priority,” said Laurie Schalow, the company’s Chief Corporate Affairs and Food Safety Officer.

“We have zero tolerance for guests who mistreat our employees and fail to give them the respect they deserve.”

The West Hartford incident follows another widely shared Chipotle brawl that took place in December at a restaurant in Washington, D.C.

In that case, the video showed an angry customer at the Brentwood location confronting employees behind the counter after claiming her order was incorrect.

Footage from the Washington, D.C., incident appeared to show a woman carrying an empty bowl, pushing past employees behind the counter, and filling it with food as workers told her to stop.

When one employee attempted to grab the bowl, the customer pulled it back and slapped him in the face, sending food flying across the workstation.

Neither Chipotle nor police officials have indicated whether charges will be filed in connection with the West Hartford altercation. The investigation remains ongoing.

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